Effective Date: 15 August 2026
Welcome to House Master Facility Management Services Private Limited Self Order.
House Master Facility Management Services Private Limited Self Order enables customers to browse products, place self-service orders through a kiosk, and receive an order slip or token for collection at the designated service counter. Depending on the business location, customers may complete payment online through supported payment methods or make payment directly at the counter.
This Privacy Policy explains how information is collected, used, stored, and protected when customers use House Master Facility Management Services Private Limited Self Order.
1. Information We Collect
Depending on the ordering process implemented by the participating business, House Master Facility Management Services Private Limited Self Order may collect:
- Order details, including selected products, quantity, price, taxes, order number, and token number
- Customer name or mobile number, only if requested by the business
- Payment status and transaction reference, where online payment is enabled
- Date and time of the transaction
- Device and application logs required for security, diagnostics, and system maintenance
The application collects only the information necessary to process customer orders and operate the kiosk efficiently.
2. How We Use the Information
The information collected is used to:
- Process customer orders
- Generate order slips or collection tokens
- Facilitate payment processing where applicable
- Improve application performance and reliability
- Resolve operational or technical issues
- Comply with applicable legal and regulatory requirements
3. Payment Information
If online payment is available, transactions are securely processed by authorized payment service providers.
House Master Facility Management Services Private Limited does not store customers’ debit card numbers, credit card numbers, CVV, UPI PINs, banking passwords, or other sensitive payment credentials.
4. Information Sharing
Information may be shared only with:
- The business operating the kiosk
- Authorized payment service providers
- Trusted technology and cloud service providers
- Government or regulatory authorities when legally required
We never sell, rent, or trade customer information.
5. Data Security
Reasonable administrative, technical, and organizational safeguards are implemented to protect information against unauthorized access, disclosure, modification, or misuse.
6. Data Retention
Order information may be retained for operational, accounting, customer support, security, and legal purposes before being securely deleted or anonymized.
7. Third-Party Services
House Master Facility Management Services Private Limited Self Order may utilize trusted third-party services, including payment gateways, cloud hosting, analytics, and crash reporting services, to ensure reliable operation.
8. Children’s Privacy
The application is intended for general public use. We do not knowingly collect personal information from children beyond what is necessary to complete an order.
9. Policy Updates
This Privacy Policy may be updated periodically. Any changes become effective immediately upon publication.
10. Contact Us
Key Person: ANEESH.K.A
Email: info@housemasterfms.com
Phone Number: +91 9745209600
